FAQs – Frequently Asked Questions About Our Plumbing Services Broward and Palm Beach County
Moody Plumbing, Inc. has been serving residential and commercial customers across South Florida's Tri-County area since 1983. Below you'll find answers to the questions we hear most often. Have a question that's not listed? Call us at 954-972-1079 or email admin@moodyplumbing.com.
Q: What is Moody Plumbing, Inc. and how long have you been in business?
A: Moody Plumbing, Inc. is a family-owned and operated plumbing contractor based in Coral Springs, FL. We have been proudly serving residential and commercial customers in Broward, Miami-Dade, and Palm Beach Counties since 1983 — that's over 40 years of trusted service in South Florida.
Q: What areas does Moody Plumbing serve?
A: We serve the greater Tri-County area of South Florida, including Coral Springs, Weston, Pompano Beach, Parkland, Davie, Coconut Creek, and surrounding communities throughout Broward, Miami-Dade, and Palm Beach Counties.
Q: Is Moody Plumbing licensed and insured?
A: Yes. Moody Plumbing, Inc. is fully licensed (License #CFC1431144) and insured for your complete protection. We are also accredited by the Better Business Bureau (BBB).
Q: How do I contact Moody Plumbing?
A: You can reach us by phone at 954-972-1079 or toll-free at 877-80-MOODY (877-806-6639). You can also email us at admin@moodyplumbing.com. Our office is located at 4100 NW 120th Ave, Coral Springs, FL 33065. Office hours are Monday–Friday, 8:00 AM–5:00 PM, with 24/7 emergency services available.
Services
Q: What plumbing services do you offer for residential customers?
A: We offer a comprehensive range of residential plumbing services, including leak detection and repair, pipe repair and replacement, water heater repair and installation and drain cleaning, sewer and water main replacement, fixture installation (faucets, toilets, showerheads), garbage disposal installation, camera inspections of sewer lines, and new construction and remodeling plumbing.
Q: Do you provide commercial plumbing services?
A: Yes. We serve businesses, property managers, and industrial facilities with a full suite of commercial plumbing services, including commercial drain cleaning, backflow prevention and testing, water heater installation, fixture installation, property management services, and construction and remodeling projects.
Q: What is a backflow preventer, and do I need one?
A: A backflow preventer is a device that stops contaminated water from flowing backward into your clean water supply — protecting both your property and the public water system. Many commercial properties in Florida are required by code to have certified backflow prevention devices installed and tested annually. Moody Plumbing can install, inspect, and certify backflow preventers for your property.
Q: Do you handle sewer line issues?
A: Yes. We provide full sewer line services, including camera inspections to diagnose problems, hydro-jetting (pressure jetting) to clear stubborn clogs, smoke testing to detect leaks or breaks, and full sewer and water main replacement when needed.
Q: Can you help with new construction or remodeling projects?
A: Absolutely. We work on new construction projects including apartments and industrial facilities, as well as residential and commercial remodeling. Our team can handle all rough-in and finish plumbing work from the ground up.
Emergency Services
Q: Do you offer emergency plumbing services?
A: Yes. Moody Plumbing offers 24/7 emergency plumbing services. Whether it's a burst pipe in the middle of the night, a severe drain backup, or a sudden water heater failure, our team is available around the clock to respond quickly and prevent further damage to your property.
Q: What counts as a plumbing emergency?
A: Common plumbing emergencies include burst or ruptured pipes, severe sewage backups, flooding or major leaks, complete loss of water service, gas line concerns, and overflowing toilets that cannot be stopped. If in doubt, call us — we would rather help you assess the situation than have you deal with preventable water damage.
Q: How quickly can you respond to an emergency call?
A: We prioritize emergency calls and dispatch a technician as quickly as possible. Our plumbers arrive fully equipped to handle a wide range of emergencies on the spot, minimizing downtime and property damage.
Pricing & Appointments
Q: What payment methods do you accept?
A: We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.
Q: Do you offer any discounts?
A: Yes! Moody Plumbing offers internet discounts to customers who book through our website. Visit the Internet Discounts page on our website at moodyplumbing.com for current offers before scheduling your appointment.
Q: What are your standard office hours?
A: Our office is open Monday through Friday, 8:00 AM to 5:00 PM. We are closed on weekends for standard appointments, but 24/7 emergency services are always available.
Water Heaters
Q: Do you repair and replace water heaters?
A: Yes. We service both residential and commercial water heaters, including traditional tank-style and tankless units. Whether your water heater needs a repair, a tune-up, or a full replacement, our team can help you select and install the right unit for your needs and budget.
Q: How do I know if my water heater needs to be replaced?
A: Signs that your water heater may need replacement include: the unit is more than 10–12 years old, you're experiencing inconsistent hot water, you notice rust or discoloration in your hot water, there is visible corrosion on the tank, or the unit requires frequent repairs. We recommend scheduling an inspection so we can assess whether repair or replacement is the better investment.
Drain Cleaning
Q: What drain cleaning services do you provide?
A: We offer professional drain cleaning for both residential and commercial properties, including snaking for common clogs, high-pressure hydro-jetting for grease buildup and stubborn blockages, and camera inspections to pinpoint the exact location and cause of recurring drain problems.
Q: How often should drains be professionally cleaned?
A: For most residential homes, professional drain cleaning every 1–2 years is a good preventive measure. Commercial properties — especially restaurants and food service businesses — may benefit from more frequent service due to higher grease and debris volume. If you're experiencing slow drains or recurring clogs, don't wait — call us to schedule an inspection.
